Returns & Exchanges
At Andie Co., we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your satisfaction is our top priority while maintaining the highest quality standards.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing